When you use the Platform, we may collect: personal information from and/or about you (including your name, email and any personal information comprised in any data you input into the Platform); information relating to your use of the Platform, including (but not limited to) your address, lot details, the times and dates on which you booked any facility and/or use the Platform, the details of any complaint or non compliance issues ie. the photos of a breach or complaint, the Platform features accessed, details of any information or document ie. invoices, meeting minutes etc downloaded from, and uploaded onto, the Platform and information captured by cookies on your device in connection with the collection of the above information, or if you are a service contractor the Mobile app will track your current location to show your work location within the platform.
We have put in place security safeguards designed to protect the personal information that you provide in accordance with industry standards. Information is stored on secure electronic storage systems. Technical and operational measures are used by us to protect the Information against modification, disclosure, access and misuse by unauthorised third parties, (including encryption of all data when it is transferred to our service providers and limitations on access to Information within our business). We regularly monitor our system for possible vulnerabilities and attacks to protect the Information. However, since the Internet is not a secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please help keep your account safe by using a strong password.
Smart Catalog and its service providers may, from time to time, locate certain computer databases, which store personal information relating to Smart Catalog’s products and services, in countries outside of Australia. The export of personal information to such countries is permitted subject to the provision of adequate levels of protection in relation to the processing of such information. As a key part of the contractual arrangements between Smart Catalog and third party service providers, such parties are required to maintain appropriate levels of security and confidentiality in respect of personal information. When appropriate, or otherwise required by applicable law, you will be provided with notice of the fact that your personal information may be transferred, stored or processed outside of Australia.
Information will primarily be collected and used by us so that you may access and use the Platform. The Information may also be used to administer the platform and to improve the standard of the services offered through the platform. In addition, we may collect Information in an aggregated form concerning your usage of the Platform for the purpose of general data analysis (for example, statistics on cross-institutional and/or cross-disciplinary comparisons of the use or popularity of the Platform). We may disclose this aggregated data in a de-identified form to our affiliates and to third parties.
You can request that personal information we hold about you be provided to you for your review, be removed from our services, or be updated by contacting our Privacy Officer by email at email@example.com. If you are accessing the Platform through a Provider, you may also be able to make such a request through your provider. In some cases, we may not be able to remove the information or continue to provide services through the platform following its removal, in which case we will let you know if we are unable to do so and why.